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Behaviour Support Services

A complete overview of every service Badr Behaviour Support delivers — from first intake through to comprehensive plans, restrictive practice oversight, carer training, and ongoing review.

Understanding Positive Behaviour Support

Behaviour is the outcome — not the problem. PBS addresses the inputs.

Positive Behaviour Support is built on a fundamental insight: behaviours of concern do not occur randomly. Every behaviour serves a function — it is communicating something, responding to something, or attempting to meet a need. Our job as BSP practitioners is to understand what that function is.

The diagram shows how the brain receives inputs — from environment, sensory experience, history, communication capacity, and unmet needs — and produces behaviour as an output. Standard approaches try to change the output. PBS changes the inputs.

This is why our assessments are thorough, our plans are holistic, and our strategies are targeted at the real drivers of behaviour — not the surface presentation alone.

Environment space, noise, routine Communication unmet expression needs History & trauma past experiences, triggers Unmet needs safety, control, connection Sensory needs over/under stimulation The person brain & nervous system Behaviour
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Service 01

Intake, Consent & Initial Stakeholder Meeting

Every engagement begins with a thorough, person-centred intake process. Before any assessment or planning begins, we take the time to properly understand the participant, their context, and the people around them.

Informed consent is not a form — it is an ongoing conversation. We explain what we do, how we work, what participants and families can expect, and what their rights are at every stage of the engagement. We obtain consent from the participant and/or their guardian before any assessment activity begins.

Initial contact with referrer and/or participant within 2 business days of referral
Comprehensive background information gathering — medical history, diagnoses, previous BSPs, incident reports
Meeting with participant, family/carers, Support Coordinator, and relevant allied health professionals
Full explanation of the PBS process, participant rights, and our obligations under the NDIS Rules
Obtaining written informed consent for service provision and, where applicable, restrictive practice assessment
Establishing communication preferences and preferred engagement approaches for the participant
Person-centred intake
What intake covers Person Centred Consent & Rights Family Meeting History Gathering Background Review
The PBS process — step by step Step 1 — Intake & Consent Meet participant, family & support team Step 2 — Functional Assessment Interview (FAI) & direct observation Step 3 — Interim Plan Immediate strategies while full assessment runs Step 4 — Comprehensive Plan Full BSP built from assessment findings Step 5 — Training & Review Train support team, monitor, adjust & report Participant & family at centre Restrictive practice oversight
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Service 02

Interim Behaviour Support Plan

Where a participant requires immediate strategies — particularly where restrictive practices are already in use or behaviours pose a risk of harm — we develop an Interim Behaviour Support Plan (IBSP) as a priority within the first month of engagement.

The IBSP is a working document, not a final solution. It provides the participant's support team with safe, practical, evidence-informed strategies to implement immediately while the comprehensive functional behaviour assessment is underway.

Developed within 1 month of engagement where restrictive practices are involved (NDIS Rules requirement)
Based on available background information and initial stakeholder consultation
Includes proactive strategies, reactive protocols, and safe de-escalation approaches
Lodged with the NDIS Commission where regulated restrictive practices are included
Submitted to the relevant state/territory authorisation body where required
Reviewed and superseded by the Comprehensive BSP once the full FBA is complete
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Service 03 — Core Assessment

Functional Behaviour Assessment

The Functional Behaviour Assessment (FBA) is the cornerstone of all behaviour support practice. It is the rigorous, systematic process through which we identify the function of behaviours of concern — what they communicate, what triggers them, what maintains them, and what conditions make them more or less likely to occur.

Our FBAs draw on multiple methods across multiple settings and informants. We do not conduct assessments from a desk — we observe the participant in their natural environments, we interview the people who know them best, and we review all available records before forming any hypothesis.

Comprehensive file review — medical records, previous assessments, incident reports, school or day program records
Direct observation of the participant across home, community, and day program settings
Structured and semi-structured interviews with the participant, family, carers, and implementing providers
Standardised assessment tools — Motivational Assessment Scale, ABC data, Functional Analysis Screening Tool
Ecological assessment — examining physical environment, sensory factors, daily routines, and relationships
Communication profile assessment — identifying how the participant currently communicates needs
Trauma-informed review — considering the role of past experiences in current behaviour
Mental health and neurodevelopmental lens — drawing on expertise in youth mental health and neuroscience
Development of behavioural hypotheses — evidence-based statements of what function each behaviour serves
FBA methods — multiple inputs, one picture Direct observation Stakeholder interviews Standardised tools File review Ecological assessment Trauma & MH review Behavioural Hypothesis
Comprehensive BSP — what it contains Person profile — strengths, preferences & communication style Summary of assessment findings & behavioural hypotheses Proactive strategies Environmental modifications Reactive strategies Skill-building approaches Restrictive practice details & authorisation (where applicable) Data collection framework & review schedule Lodged with NDIS Commission where restrictive practices included
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Service 04 — Core Deliverable

Comprehensive Behaviour Support Plan

The Comprehensive Behaviour Support Plan (CBSP) is the central deliverable of specialist behaviour support practice. It is built directly from the findings of the Functional Behaviour Assessment and translates those findings into clear, practical, evidence-based strategies for everyone in the participant's life.

A CBSP is not a generic template — it is a personalised document built around this participant, their behaviours, their environment, and the people who support them. It must be co-developed with the participant and their network, and it must make sense to the people who will implement it every day.

Comprehensive person-centred profile — strengths, communication style, preferences, and quality of life goals
Summary of FBA findings and behavioural hypotheses with supporting evidence
Proactive strategies — addressing triggers, environmental modifications, skill-building, and communication supports
Reactive strategies — evidence-based responses to manage behaviours safely when they occur
Restrictive practice details — type, justification, authorisation status, and reduction pathway
Data collection framework — what data to collect, how, and by whom
Implementation guidance for support workers and carers
Lodged with the NDIS Commission within 6 months of engagement (NDIS Rules requirement)
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Service 05 — Regulatory Responsibility

Restrictive Practice Authorisation & Oversight

Restrictive practices are among the most serious and tightly regulated aspects of NDIS behaviour support. Where a participant's behaviour of concern places themselves or others at risk of harm, a regulated restrictive practice may be included in the BSP — but only as a last resort, only with proper authorisation, and always with a clear plan to reduce and eliminate it.

As the registered specialist behaviour support provider, Badr Behaviour Support takes full responsibility for the authorisation, documentation, reporting, and oversight of all restrictive practices in our participants' plans.

Type 01
Seclusion

Involuntary confinement of a person in a room or area from which they cannot freely exit. Requires state/territory authorisation and stringent documentation.

Type 02
Chemical Restraint

Use of medication primarily to influence behaviour rather than to treat a medical condition. Requires medical oversight, consent, and authorisation.

Type 03
Mechanical Restraint

Use of a device to restrict free movement of a body part. Must be prescribed and authorised; reviewed regularly for reduction.

Type 04
Physical Restraint

Use of physical force to restrict movement. Permitted only in emergency and must not be part of a routine plan without authorisation and oversight.

Type 05
Environmental Restraint

Restricting access to certain environments, items, or activities. Must be the least restrictive option available and regularly reviewed.

Our Approach
Reduction always the goal

Every plan we write includes a clear, time-bound reduction pathway. Restrictive practices are never a permanent strategy — they are a temporary measure while positive strategies take hold.

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Ongoing responsibility — estimated hours
Included in BSP hours + monthly reporting
Monthly reporting to NDIS Commission required for all plans containing restrictive practices
Training is where plans come alive BSP Plan Comprehensive plan Support workers Family & carers All providers Consistent implementation Positive outcomes for the participant
Training is where plans come alive BSP Plan Comprehensive plan Support workers Family & carers All providers Consistent implementation Positive outcomes for the participant
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Service 06 — Implementation

Carer & Support Worker Training

The best behaviour support plan in the world is worthless if it is not implemented consistently. Training is not a box to tick — it is the bridge between the plan and the participant's actual lived experience.

Badr Behaviour Support provides structured, practical, hands-on training for every member of the participant's support team — including family members, carers, support workers, and any other providers involved in implementing the plan. Training is tailored to each participant's plan, not a generic behaviour management course.

Face-to-face training in the participant's home or regular setting — not a classroom
Explanation of the FBA findings and the reasoning behind every strategy in the BSP
Practical skills coaching — how to implement proactive and reactive strategies in real situations
Restrictive practice procedure training — safe and authorised implementation where applicable
Data collection training — how to record observations accurately to support plan review
Ongoing coaching and support for implementing providers between formal reviews
Additional training provided whenever a new support worker or carer joins the participant's team
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Service 07 — Ongoing

BSP Reviews, Monitoring & NDIS Progress Reports

A BSP is not a static document — it is a living tool that must be reviewed, adjusted, and refined as the participant changes, strategies are implemented, and new information emerges. Regular review is not optional; it is a requirement under the NDIS Rules.

Badr Behaviour Support maintains active oversight of every plan we have developed — monitoring implementation, reviewing data, consulting with the support team, and updating strategies when the evidence indicates it is needed.

Regular plan reviews — typically 3, 6, and 12 monthly or as required by the participant's needs
Monthly reporting to the NDIS Commission for all plans containing regulated restrictive practices
NDIS progress reports — comprehensive, clearly written reports submitted at NDIS plan review
Implementation monitoring — regular check-ins with support workers and carers on plan fidelity
Data review and analysis — using data collected by the support team to evaluate strategy effectiveness
Plan amendments — updating strategies based on review findings and emerging needs
Crisis consultation — available to the support team when unexpected situations arise between scheduled reviews
The review cycle Collect data Analyse & review Update strategies Report to NDIS Consult team Observe & monitor Continuous improvement
Pricing

Funded through your NDIS plan — no out-of-pocket cost

All Behaviour Support services delivered by Badr Behaviour Support are funded through the participant's NDIS plan. There are no out-of-pocket expenses for eligible NDIS participants.

All pricing is set in accordance with the current NDIS Pricing Arrangements and Price Guide ↗. We do not charge above the NDIS price limits.

Make a Referral →
Who can refer Anyone — no GP referral needed
Out-of-pocket cost None for eligible participants
Delivery Face-to-face & telehealth, Australia-wide
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Make a referral to Badr Behaviour Support

Submit an online referral form and we will be in touch within two business days. We welcome referrals from Support Coordinators, allied health professionals, participants, and families.

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